Live Chat During Scheduled Automated Webinars
You can set up live chat for your scheduled automated webinars. To set this up, visit the Edit Webinar menu and click on Live Chat. Next select the check box next to Live Chat In Replay and click on the Update Webinar button.
In addition to this you can also set up Panelist Only chat so only the host can see the messages from those in attendance. The attendees can only see the host's replies.
When someone sends a chat message on the webinar replay, the host is notified on the platform and through email;
The host can then click on the email or platform notification to be able to respond to the chat message they have received from the attendee;