Live Chat During Scheduled Automated Webinars

You can set up live chat for your scheduled automated webinars. To set this up, visit the Edit Webinar menu and click on Live Chat. Next select the check box next to Live Chat In Replay and click on the Update Webinar button.

Enable Live Chat In Replay

In addition to this you can also set up Panelist Only chat so only the host can see the messages from those in attendance. The attendees can only see the host's replies.

When someone sends a chat message on the webinar replay, the host is notified on the platform and through email;

Chat Message Notification

Email Notification For Chat

The host can then click on the email or platform notification to be able to respond to the chat message they have received from the attendee;

Host Replies to chat from the notification

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Last updated on 29th Jul 2021